Broad Problems faced during Video, Audio and Local collaborations many times despite of having the best collaboration gears
Human collaboration is an important task for any organization be they be
Local Meetings in-Campus, Tele-Meetings (which could again be Video Conference/UC or Audio Conference) which involves both internal teams spread over multiple locations as well as external teams like Clients, Partners, Suppliers etc.
All these human Collaboration happens as Local Meetings in designated Conference spaces like huddle room, small to mid-size meeting rooms, Conference room, Board room, open collaboration spaces and Tele-meetings through the available Conference space hardware-based VC systems, soft video platforms or through Audio conferencing system (PSTN or SIP) whenever outside location teams are involved.
But in these Conference Spaces despite of having the best of the collaboration gears, User Business teams are plagued with multiple pain points which significantly reduce the meeting productivity and hence meeting outcomes which has a direct negative bearing on their business.
Let is enumerate the broad pain points and the problems faced by people meeting over Video Conferencing:
1) Lack of Eye Contact makes you feel like the Far Site participants are not talking to you making the overall experience very uncomfortable.
2) Miniature appearance of far site participants and problem getting further aggravated during a Multi-point call. At times it becomes too difficult to understand who is talking.
3) Poor Video Quality (despite of using the high bandwidth) with under eye shadows owing to lack of planning for Engineered Lighting.
4) Poor Image quality due to lack of VC optimized Furniture and Seating layouts and low bandwidth.
5) Poor Audio quality on account of poor acoustics and sub-optimal audio solution which can be solved using Engineered Acoustics measures
6) Non-Standard user experience in Video Conference Rooms across the Enterprise leading to quality issues and finally leading to a lot of IT / Admin Support dependence.
7) Sub-optimized Display size further deteriorates the quality of the viewing of the content clearly.
8) Lack of sharing capabilities like Whiteboard, Documents and the Annotation capability on the shared content further reduce the productivity big time.
9) Seamless Integration of existing Video Codecs (H.323) along with UC Platforms like MS Teams / Zoom/Webex.
The broad pain points and the problems faced by people meeting over Audio Conferencing:
1) Poor Audio Quality reduces audio tangibility and understanding of the subject with distant participants.
2) Poor User experience and speech quality on account of Sound vibrations, Feedbacks, echo etc.
3) How to effectively connect Audio Conference users to VC/UC conference so that Audio Conference is not only a stand-alone platform and on required occasions can be connected to a Video Conference / UC Meetings. This is very important and comes in handy because there are still lot of rural and even certain urban areas where in due to bandwidth issues to get better clarity sill PSTN calls have to be done and this can be integrated wih the VC/UC meetings.
4) Audio Conference in open seating environments create tend to pick up cross talks creating the need for the right Headsets.
5) Sub-Optimal seating arrangements further reduces the effectiveness of communication between local and distant participants.
6) Sub-Standard or No Acoustics further contributes to the non-clarity of speech, discussions, Q&A rounds.
The broad pain points and the problems faced by people meeting in Local Meeting Spaces be they be Board Rooms- Conference rooms or Huddle rooms:
1) The Conference Table is not clutter free with lots of visible cables which can be overcome by using the right cable boxes with retracting cables
2) Conference room basic hygiene factors like the access to Presentation points / Charging power points not present for the seating capacity
3) Poor Content resolution and clarity – occurring especially when projectors are used.
4) The Content is not readable especially for the participants towards the end of the table where usually the Chairman / MD / Vertical Heads chair the meeting.
5) Clamor for rooms by multiple teams for the same conference space due to Lack of professional Room booking system.
6) Less immersive local meeting due to improper seating format
7) Unable to hear the last person even within the same room for the person seated farthest – especially for Large Board room and Conference room necessitating the need for Speech reinforcement system.
8) What is spoken inside the conference room is heard outside due to poor Room Acoustics.
We at Fillip are the Super Specialist in the domain of Video collaboration, Audio Collaboration and Presentation System offering unique innovative solutions to comprehensively remove all Pain points of Video Conferencing, Audio Conferencing and Local Meetings for all Client Workspaces.